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Lucid Vibrance CRM

The intelligent core for B2B revenue teams

Vibrance unites sales, pre-sales, inside sales, product managers, and leadership on one live platform. Your teams get complete context, faster hand-offs, and the confidence that nothing falls through the cracks.

Vibrance overview
Powerful unified workspace Never feel lost — know what matters and deal with it promptly through well-designed navigation
4

Pillars that keep every revenue stage synced

24x7

Live insights for sales, fulfilment, and customer success

Minutes

is all it takes for Proposal-ready quotes based on pricing policies and rate contracts

Role-based

Policies auto-adjust by role, location, and work-type for every implementation

Pipeline momentum

Keep every lead moving forward

It takes persistence and more than five follow-ups to close a deal. Vibrance orchestrates capture, routing, tasks, and accountability: so campaigns, renewals, and inbound inquiries are nurtured without fail

Leads from every channel

Marketing campaigns, offline events, query emails, tele-marketing, website forms, service renewals, and manual uploads all feed one queue.

Follow-ups on steroids

Plan follow-ups for yourself or teammates, trigger auto-responders, and let Vibrance notify managers about idle or overdue deals.

Real-time visibility

Dashboards show sources, conversion velocity, and which accounts need attention: no spreadsheet stitching.

Guided execution

Focus on selling and relationships — not paperwork

Move from discovery to proposal in minutes with wizard-driven pricing, catalog intelligence, and guardrails that keep margins healthy.

Automated proposal dashboard

Share polished proposals faster than the competition

Build proposals from anywhere, even during customer meetings, with rate contracts, discounts, and templates ready to go.

  • Automated pricing wizard keeps calculations accurate
  • Product & services catalog centralizes descriptions and SKUs
  • Approval workflows enforce policies before quotes go out

Pricing Wizard

Work out pricing using discounts or rate contracts and generate documents in clicks.

Product & Services Catalog

Maintain detailed catalogs so sales and portals stay in sync.

Pricing Approvals

Policies based on product categories, margins, or discount levels keep deals compliant.

Leadership clarity

Plan targets. Review results. Course-correct fast.

Plan your sales targets top-down or bottom-up, cascade across territories and products, and review progress with a single-click wizard packed with drill-downs.

Single-click Sales Reviews

Bring achievements, open cases, past & planned follow-ups, and forecast accuracy into one rapid meeting view.

  • Highlight blocked deals instantly
  • Track monthly commits vs. actuals
  • Save time with structured reviews

Target Planning

Annual or quarterly targets, acknowledgements, and approvals so everyone is aligned on expectations.

  • Break goals by territory, account, or product
  • Capture commits and comments inline
  • Visibility for finance and leadership
Digital customer experience

Open up to the world with a branded portal

Showcase your catalog, capture orders, enable renewals, and collaborate with account managers.

Everything customers expect from a modern partner experience.

Showcase products and services in your online store
Allow customers to place orders with the right rate contracts and promotions applied
Give live order status and support conversations in one thread
Work on pricing together with account managers inside the portal
Customer success

Keep customers happy with responsive support

Multi-channel ticketing, flexible processes, and SLA tracking ensure every request is acknowledged, acted upon, and closed with confidence.

Omnichannel intake

Email, phone, chat, support page, and customer portal all route into Vibrance automatically.

Your processes

Use standard flows or adapt them instantly: no code required.

SLA monitoring

Stay ahead of commitments with timers, escalations, and dashboards.

Delightful experience

Let customers collaborate with account managers, share updates, and close loops quickly.

Fulfilment without friction

Hard-earned orders deserve better execution

B2B fulfilment is a multi-department effort. Vibrance keeps inside sales, vendor managers, technical experts, logistics, and finance coordinated across every milestone.

Multi-departmental coordination

Inside sales, delivery, and finance share the same execution plan so ownership is clear and dependencies are resolved quickly.

  • Milestone-based delivery tracking
  • Collaborative notes and documents
  • Vendor + partner workflows built-in

Process-driven fulfilment

Use Vibrance templates or tailor your own steps. Every task and approval is captured, auditable, and visible to leadership.

  • Automated reminders keep teams on schedule
  • Finance visibility for invoicing readiness
  • Insights on bottlenecks to improve cycle time

Proud of the company we keep

Ready to make Vibrance the hub of your business?

Bring CRM, quoting, fulfilment, and customer success together. Our team can walk you through live deployments and tailor the rollout for your teams.

Lucid Infotech Pvt Ltd
We are a research-oriented enterprise software company with the aim of making the latest in technology available to businesses of all sizes without making it look intimidating. The problem with today's enterprise software is that they either are difficult to deploy, configure and use or they cut down on functionality to make them look easy. We have our own in-house technologies to deliver high-value solutions to you in a timely and usable manner.
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Spaze iTechpark
Sector 49, Sohna Road
Gurugram - 122018
India
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Email: info@lucidtech.com
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