The client in question is a large telecom coampany responsible for managing equipment across thousands of mobile sites and in warehouses and spare locations spread out. The operations involve large geographically distributed team, everyone playing different roles and responsible for different areas. With huge capital investment on line, and frequent movement of equipment within hectic and dynamic operations, losing track of expensive equipment was too prevalant
A GIS-based inventory application modelling the equipment and all the workflows for its movement in combination of regular integration with telecom operations system proved to be an ideal solution. Moreover, mobile app was developed for field people to always stay connected with the backend and be able to work and record activities in the field removing lags in reporting status on the ground.
Got a handle in the real-time inventory for better utilization of precious resources. And speedier operations enabled by real-time availability of ground status.
Lucid's unique capability to quickly evolve a no-compromize solution across devices with role-based access and functionality on top of a very comprehensible interface was the key in deciding in favor of us.